🏥 AI-Native Practice Management for Allied Health & NDIS
Ambient AI notes, online booking, and real-time PACE/PRODA & Medicare claiming that actually reconciles — one system for clinical care and funding, built and hosted in Australia.
One System for Clinical Care and Funding
Built around the real allied-health and NDIS workflow — ambient documentation, online booking, and claiming that reconciles, end to end
Get Your Evenings Back — Ambient AI Documentation
Notes drafted from the consult with clinician sign-off, timestamped consent, and structured write-back that auto-scaffolds care-plan templates. Human-in-the-loop by design.
- Ambient note capture with clinician review & sign-off
- Timestamped patient consent logging
- Structured write-back to CDM / care-plan templates
- Independent evidence: ~13–16 min/day saved on notes
- AHPRA-aligned · TGA SaMD intended-purpose statement
Fill the Diary, Cut the Phone Load — Online Booking & Recalls
Patient and participant self-booking with automated reminders and clinical recalls that bring people back at the right time.
- Online self-booking for patients & participants
- SMS / email appointment reminders
- Clinical recalls — care-plan reviews, results follow-up
- Plan-expiry and review prompts
- Waitlist and cancellation back-fill
NDIS That Reconciles — Funding to Claim, End to End
Live plan-budget burn-down, service-agreement to claim matching, and claim pre-validation for the NDIA's 2026 real-time checks — cutting line-item rejections.
- Live plan-budget burn-down per participant
- Service agreement → service → claim reconciliation
- Support-category coding & plan-expiry alerts
- Claim pre-validation against PACE rules
- PACE / myplace real-time claiming via PRODA
One Participant, One Care Team
Shared goals, plans, and notes across OT, physio, psychology, and speech — with role-based access and goal-based outcome tracking.
- Multi-disciplinary shared care record
- Role-based access controls
- Goal-based outcome tracking (GAS / PROMs)
- Referrals & secure-messaging inbox
- Care-plan & review coordination
Bill It Right the First Time
Unified billing across NDIS, Medicare, and private health — with embedded telehealth and the correct item support.
- Medicare bulk billing via PRODA web services
- ECLIPSE (private health) & AIR / DVA channels
- HICAPS & Tyro point-of-sale integration
- MyMedicare / CDM item support
- Embedded telehealth with correct MBS items
Document Anywhere — True Point-of-Care Mobile
Reliable offline capture for in-home NDIS visits that syncs the moment you reconnect — no lost notes, no double entry.
- Offline-first clinical capture
- Automatic sync on reconnect
- Mobile booking, notes & claims
- In-home & community visit support
- Secure device-level encryption
Built on Australia's Real Operational Rails
Connected to the government, billing, and clinical channels that AU allied-health and NDIS practices actually run on
Healthcare Integration Architecture
Government Channels
NDIS PACE / myplace claiming and PRODA web services for Medicare Online, ECLIPSE, AIR and DVA — real-time, not bulk-upload only
Payment Systems
HICAPS and Tyro point-of-sale, bulk billing, and private-health gap claiming for seamless payment at the desk
Clinical Interoperability
HL7 FHIR R4 — AU Core / AU Base, My Health Record (ADHA conformance), SNOMED CT-AU / AMT, and HL7v2 secure messaging
Analytics & Reporting
Practice dashboards, audit-ready evidence for NDIS Practice Standards, and Power BI integration for management reporting
Compliance & Interoperability Posture
Mapped to Australian privacy, security, and health-interoperability standards — not ported US frameworks
Status is indicative and confirmed per engagement; conformance reports available under NDA. HIPAA is available as scoped US-market coverage where required — the AU stack above is the default.
Where the Platform Earns Its Keep
The outcomes practices target — each tied to a real workflow, not a headline percentage. Figures are externally-cited or target ranges, confirmed against your baseline.
Less Admin, More Care
Ambient notes and online booking take the documentation and phone load off clinicians and front desk.
- ~13–16 min/day saved on notes (independent ambient-AI evidence)
- Fewer inbound booking calls via self-service scheduling
- Structured write-back removes double data entry
- Target: measurable cut in after-hours documentation
Claims That Reconcile
Pre-validation and live budget tracking target the manual line-item rejections that drain NDIS revenue.
- Addresses the ~15% manual line-item rejection rate in NDIS claiming
- Real-time PACE/PRODA validation before submission
- Plan-budget burn-down prevents over-servicing
- Faster agreement → service → claim reconciliation
Better Access & Coordination
Online booking, recalls, and a shared care record keep participants engaged and care teams aligned.
- Self-booking and reminders reduce no-shows
- Clinical recalls bring people back at the right time
- One shared record across the care team
- Cancellation back-fill keeps the diary full
Measure Progress Against Goals
Tools to track outcomes — the software supports clinical judgement, it doesn't replace it.
- Goal-based outcome tracking (GAS / PROMs)
- Progress visible across the multi-disciplinary team
- Evidence captured for plan reviews
- Outcomes remain the clinician's call, fully audit-trailed
Audit-Ready by Default
Continuous evidence capture supports NDIS obligations and reduces the audit scramble.
- Supports NDIS Practice Standards with audit-ready evidence
- Reportable-incidents workflow built in
- Timestamped consent and full audit trails
- APP 11 security and access controls throughout
Onboarding That Fits Your Size
Smaller clinics go live in days on a guided self-serve track; multi-site and complex NDIS providers follow the staged plan below — with data migration included, not charged as a project.
Practice Assessment & Planning
Weeks 1-2: Comprehensive practice analysis, workflow mapping, and implementation planning.
- Current practice workflow analysis
- NDIS service requirement mapping
- Compliance requirement assessment
- Integration needs identification
- Change management planning
System Configuration
Weeks 3-4: Platform setup, practice customisation, and initial system configuration.
- Practice branding and setup
- User roles and permissions
- Service types and billing codes
- Template and form configuration
- Workflow automation setup
Data Migration & Integration
Weeks 5-6: Included client data migration from your current PMS, NDIS integration setup, and third-party system connections.
- Free client and practitioner data migration
- NDIS portal integration
- Medicare API configuration
- Payment system integration
- Data validation and testing
Testing & Compliance
Weeks 7-8: Comprehensive testing, compliance validation, and user acceptance verification.
- System integration testing
- NDIS compliance validation
- Billing and claims testing
- Mobile app functionality testing
- Security and privacy audits
Training & Go-Live
Weeks 9-10: Comprehensive staff training, system launch, and initial support period.
- Administrator training programs
- Practitioner system training
- Support staff onboarding
- Phased go-live approach
- 24/7 launch support
Optimisation & Support
Ongoing: Continuous optimisation, performance monitoring, and managed support services.
- Performance analytics monitoring
- Workflow optimisation
- Regular system updates
- Compliance monitoring
- 24/7 technical support
Who It's For
Built first for the Australian providers where the NDIS + allied-health pain is sharpest and sovereignty matters most
Allied-health & NDIS providers
Practitioner-led, multi-funded clinics (OT, physio, psych, speech) carrying the PACE/PRODA churn and audit burden — the first segment we win, with the unified clinical-and-funding story.
Medical & GP practices
Practices that want ambient notes, online booking and recalls, and clean Medicare/MyMedicare claiming — with the platform as the allied/NDIS layer they integrate with.
Sovereignty- & audit-first clinics
Providers that need Australian data residency, NDIS Practice Standards evidence on demand, and AI that's consent-logged and audit-trailed by design.
Expanding to Medicare/GP as the layer GP clinics integrate with — not opening head-on against the incumbent GP clinical systems.
Governed by Your AI Center of Excellence
AI that supports, not replaces, clinical judgement — human-in-the-loop, consent-logged, audit-trailed, and aligned to AHPRA guidance, TGA SaMD criteria, and Australia's 2026 automated-decision transparency rules. The same governance backbone our services team stands up across your organisation.
See It on Your Own Workflow
Book a walkthrough with an allied-health or NDIS specialist — we'll map your current claiming and documentation, and show where the platform reconciles it.